Frequently Asked Questions

I want my photos retouched, how do I get started and what can I expect from the ordering process?
First, email me details of your retouching needs. Attach a couple of images so I can get a better idea of how much work is required. I will respond with a quote and an estimated date of completion. Ordering begins with discussing my rates and your needs, then coming to an agreement. I will get to work on your images as soon as I can. I will send them to you when I finish and if corrections are needed, you can email me with your requests and I will do my best to make the adjustments. When you are happy with them, I will send you the invoice.
How long will it take to get my photos done?
It depends on the number of images and how much work you want done. Usually for small, basic orders, I will get the images back to you within 3 days, sometimes sooner. Larger and more detailed orders may take 1-2 weeks.
How should I send my photos to you?
Email them to luana@intrigue-productions.net. You can also upload your photos to my server via FTP, and if you decide to do this, please contact me so that I can provide you with the login info. YouSendIt, Sendspace, or any other similar online delivery services will work as well. I will also accept photos saved on external drives or CD / DVD's. Your finished images can be returned the same way.

How big should I send my files?
You should always send the largest file that you have. This ensures the highest reproduction quality and the best quality of work when retouching photos.

How can I pay you?
I accept Paypal, Mastercard, and Visa.
I have a question that hasn't been answered on this page.
Email your questions to luana@intrigue-productions.net

 

 
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